Privacy Policy

At Santati IVF we understand that your fertility journey is deeply personal. We are committed to protecting your privacy and handling your medical and personal information with the highest level of security and sensitivity.

1. Information We Collect
We collect information that allows us to provide specialized fertility care. This includes:
• Personal Information: Name, date of birth, contact details, and government-issued identification.
• Sensitive Health Information: Medical history, laboratory results, ultrasound images, genetic data, and details regarding your reproductive health.
• Financial Information: Insurance details and payment information for treatment billing.
• Technical Data: Cookies and IP addresses used to improve your experience on our website.

2. How We Use Your Data
Your information is used strictly for clinical and administrative purposes, including:
• Providing medical consultations and IVF treatment cycles.
• Communicating with you regarding appointments and test results.
• Coordinating care with external laboratories or pharmacies.
• Complying with mandatory reporting to national fertility registries (as required by law).

3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal or health information. We only share data with:
• Authorized Medical Staff: Doctors and nurses involved in your direct care.
• Third-Party Partners: Accredited laboratories, genetic testing facilities, and secure medical billing services.
• Legal Requirements: When required by law to report to health authorities or in response to a valid legal subpoena.

4. Data Security
We implement "Bank-Grade" security to protect your files. This includes:
• Encryption: All data transmitted via our website is encrypted using SSL/TLS technology.
• Access Control: Only staff members with a "need to know" are granted access to patient records.
• Monitoring: Regular audits of our digital systems to prevent unauthorized access.

5. Your Rights
Depending on your jurisdiction, you may have the right to:
• Request a copy of your medical records.
• Correct inaccurate or incomplete personal information.
• Withdraw consent for marketing communications at any time.

6. Cookies and Tracking
Our website uses cookies to analyze traffic and provide a better user experience. You can manage your cookie preferences through your browser settings. We do not use "retargeting" ads that identify you as a fertility patient on other websites.

7. Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this privacy policy periodically for any updates or changes.